Active Listening: Master this key to effective communication.

Active listening. Image: Shutterstock

Listening is not just hearing what the other party in the conversation has to say. Poet Alice Duer Miller said this about listening: “Listening means taking a vigorous, human interest in what is being told us.”

I’d be willing to bet you’re not listening as well as you might think. Sure, you might hear the other person, but a lot can get in the way of truly…